When will my printer credit be available?

Answer

The credit will not appear on your account straight away. The e-store will send a message to IT Support, and they will add the credit to your account.

This means that it can take some time for the credit to appear on your account, especially if you top it up outside of IT Support’s working hours/days.

During staffed hours, If your credit is needed urgently, you can ask a member of staff on the service desk (level 1) to ring IT to approve your credits.

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  • Last Updated Mar 05, 2024
  • Views 42
  • Answered By Lizzy Cross

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