Concurrent users - why can't I access the e-book or e-journal?

Answer

Some online resources, restrict the number of users who can access the service at one time.

If you regularly can’t access a journal or database and are given a message about reaching the concurrent users limit, please send us some feedback and we will look into it.

When you use e-journals and databases, please use their log off option rather than just closing the window to exit the service so that you are not preventing others from logging in.

  • Last Updated Mar 04, 2025
  • Views 112
  • Answered By Chantelle Wilcox

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